Homeless outreach program

The Kettle’s Homeless Outreach Program (HOP) is open to anyone who is experiencing homelessness, or is at risk of homelessness. We help people to address immediate physical and safety needs by providing food and water, warm clothing, undergarments, shoes, and outdoor living supplies.

Vancouver is experiencing an unprecedented housing crisis. Using their extensive knowledge of local housing options, our HOP workers do their best to assist people in finding housing. If immediate shelter is needed, our HOP team may be able to help people find placements in shelters and Single Room Occupancy units (SRO’s). Our Community Living Support worker can assist in filling out and filing housing applications, as well as make referrals.

HOP provides:

  • Warm clothing, undergarments, shoes, and jackets – all of these items are given to us by donation and depends on availability
  • Outdoor living supplies, such as tarps, sleeping bags, and tents – depends on availability
  • Assistance with BC Housing applications and Income Assistance
  • Referrals to Kettle services and outside services

All year-round

  • Socks (new)
  • Underwear (new)
  • Shoes
  • Tarps
  • Sleeping bags


  • Winter jackets
  • Sweaters
  • Rain gear
  • Pants

Clean and gently used items only

*Larger and men’s items preferred


  • T-shirts
  • Shorts
  • Light jackets

Clean and gently used items only

*Larger and men’s items preferred

Are you in need of housing?

Our Community Living Support (CLS) Program is available to anyone looking to secure affordable long-term housing, or require housing assistance, including: providing information, advice, referral, support with applications and relocation assistance.

This program has an open door policy, and the CLS worker can offer assistance to people who have low income, have a mental health diagnosis, or are referred through an outside agency. Languages spoken by CLS worker: English, Cantonese, Mandarin, and Vietnamese.

learn more

Connect with us:


1725 Venables Street

Second floor

Vancouver, BC V5L 2H3


Monday–Thursday 9:30am-2:30pm

Closed 12pm-1pm daily for lunch


604-251-5275 Ext.2

Vulnerable people need our help.

COVID-19’s global outbreak has impacted all of our lives. It’s been devastating for each vulnerable person who doesn’t have a warm place to self-isolate, a safe place to sleep, family to support them or a hot meal.

Your compassion can transform the lives of people living with mental illness, substance use, poverty, and/or homelessness. Your support will provide life-changing services to people at their most vulnerable moments.

They need us now more than ever.

We promise to honor your generosity and use your donation in the most effective way possible.
Please use the secure form below or connect with us via email at give@thekettle.ca to donate.


provides new socks & blankets for five vulnerable people.


or $20 per month

provides six healthcare workers with the goggles, disposable gown & mask they need.


provides one day of food for thirty malnourished people


or $42 per month

provides someone who is at-risk of homelessness with temporary accommodation.