Mental health outreach & advocacy
In our advocacy office, we advocate for and support the people who come to us for help resolving a conflict, or navigating a crisis.
The Kettle Mental Health Outreach and Advocacy Program supports people living with a combination of mental illness, mental health problems, low-income, or homelessness to address both individual needs and systemic issues that may impact their mental health and well-being.
Please note:
Since we are a mental health organization, in order to use our advocacy services, you may be required to provide us information pertaining to your mental health. Our staff is friendly, and they will keep your information confidential.
We are also mandated to provide assistance to people living in Vancouver, Burnaby, and New Westminster, or people who are already reliant on services in Vancouver. If you live outside of this area, please seek assistance through services which are located in your municipality
We can help you access services or resolve issues in the following areas:
Issues surrounding income security or financial hardship
Improving access to health care and substance use supports
- Maintaining eligibility for health benefits (Medical Services Plan, Fair Pharmacare)
- Our advocates are knowledgeable of the current health care services and are able to answer a wide range of questions
- We can make health care referrals
- There is an on-site Health Clinic
Filing taxes, current tax year and any previous years (as far back as 2009)
- We file taxes year-round
- We also offer tax clinics yearly March 1st-April 30th
Residential tenancy and housing
- Issues with landlords
- Maintenance and repair concerns
- Unfair evictions
- Support in Residential Tenancy Branch hearings
- If issues are in Kettle housing, we will refer you to an outside agency
Child protection concerns and family law issues
- Help parents whose children may have been apprehended or may be at risk of apprehension by the Ministry of Children and Family Development
- Assist with family law issues
Debt relief
- We can help manage credit card debt, student loans, and repayment plans
- Considering filing for bankruptcy? We can refer you to outside services
Mental health and human rights
- Were you treated unfairly by the legal system?
- Do you think you may have received an improper mental health diagnosis?
Replacing lost or stolen identification
- Visit our page on the ID Bank for full details including hours and contact information.
If you need assistance in any of the above areas, or if you don’t see an issue listed that you need help with, we encourage you to come by the Advocacy office to see if we can help.
In the event that we cannot address your issue, we will try our best to connect you with the best services and resources.
Connect with us:
Location:
Hours:
Contact:
Vulnerable people need our help.
COVID-19’s global outbreak has impacted all of our lives. It’s been devastating for each vulnerable person who doesn’t have a warm place to self-isolate, a safe place to sleep, family to support them or a hot meal.
Your compassion can transform the lives of people living with mental illness, substance use, poverty, and/or homelessness. Your support will provide life-changing services to people at their most vulnerable moments.
They need us now more than ever.
Please use the secure form below or connect with us via email at give@thekettle.ca to donate.

$35
provides new socks & blankets for five vulnerable people.

$120
or $10 per month
provides one month of food for one malnourished person.

$50
provides one month of free showers for one vulnerable person.

$500
or $42 per month
provides one day of food for thirty malnourished people.