The Kettle Society supports people with mental illness to lead healthier lives by providing support services, advocacy, employment, and mentoring and housing. We work to raise awareness of mental health issues, break down stigma and reduce barriers for people with mental illness. Our goal is to promote the inclusion of people living with mental illness in all aspects of society.

Recovery Café Worker - Casual

Reporting to the Site Manager, the Recovery Café Worker supports vulnerable clients by contributing to the transformation of their lives.  Their impactful efforts creates healing communities that will address homelessness, addiction, and other mental health challenges. This is done through providing a non-judgmental environment where the workers promote an alcohol and drug free safe zone, engage with the clients in a weekly Recovery Circle, encourage clients to set goals (e.g., health, education, employment, housing, and legal) and encourage clients to support one another in achieving their own goals, and facilitates programs and activities with large/small groups. The focus of the workers are to sustain clients’ recovery needed to gain and maintain access to housing, social and health services, healthy relationships, education, and employment and move along their preferred life path.  Performs meal preparation and cooking with and for the clients.  Performs outreach activities as required.

Organization:

The Kettle Friendship Society

Address: 

620 Clark Drive, Vancouver, BC

Status:

Casual

Hours and Days:

Monday - Friday: 9am to 5pm (Must have availability during café hours but not necessarily for every shift).

Salary & Compensation:

$31.56 to $33.28 per hour

Duties:

  • Provides referrals for clients regarding a variety of issues such as landlord tenant issues, obtaining financial assistance from various government agencies; accessing community resources; obtaining and keeping volunteer or job placements including Skills, Esteem, Employment Development (SEED) program

  • Documents client activities and behaviour such as how a client responds to tasks within the program, care plan, activities of daily living or volunteer or job placement activities

  • Administrative and record keeping activities – can include; incident reports, related statistics; communication log; supplies/inventory; dietary and nutritional requirements. Prepares list of activities for next shift

  • Conduct point of care assessment to ascertain if there is a potential for harmful consequences. Based on assessment of client behaviour takes reasonable action to avoid harm to themselves or to others. Actions include using various communication strategies to reduce the tension or distract the client and/or contacting mental health teams, or other care providers, or calling 911 for professional assistance. Provides feedback to appropriate mental health or health care team members

  • Records client feedback, inquiries and complaints. Reports concerning issues to immediate supervisor

  • Demonstrates and models for clients healthy life style behaviour and coping skills

  • Provides basic first aid to clients. Maintains appropriate records of first aid provided. Will call 911 as necessary

  • Supports new staff members, volunteers, SEED workers and/or practicum students by sharing job information and demonstrating how tasks are to be performed

  • Oversees volunteers by performing duties such as orienting, training, scheduling, monitoring, and providing feedback and support

  • Consults with community groups and health care professionals to identify trends, needs, and priority health issues. Maintains support with community groups and volunteer organizations to promote interest, participation, and support for the program

  • Participates in staff meetings by sharing job related information and sharing ideas and suggestions

  • Leads weekly Recovery Circle discussions, encourages clients to share their experiences, and promotes a safe, non-judgmental environment

  • Participates in effective communication between staff and management by verbal and/or written transmission of job related information

  • Participates in ensuring the work environment is positive by implementing all aspects of the Employers policies including Respect in the Workplace Policy and Violence Prevention Policy

  • Participates in ensuring a safe work environment for staff and clients by reporting any situations which require equipment and/or building repairs

  • Meal preparation, cooking duties, and clean up. This includes participating in the preparing and cooking meals with and for the clients during meal times, up to two times per day (breakfast and lunch or lunch and dinner). Use of kitchen equipment (including cooking appliances, stove, oven, dishwasher). Ensures the kitchen is clean and maintained, and items are put away after meal service. Ensures safe handling of food

  • Serves hot coffee and other beverages throughout the day. Ensures the coffee is stocked and continually brews new coffee as required

  • Embraces and promotes the Recovery Cafe's environment of "Radical Hospitality” (the practice of putting extraordinary effort and emphasis on making people feel welcome)

  • Performs other related duties as assigned

  Qualifications:

  • Grade 12

  • Community Social Services Diploma

  • 2 years of recent related experience including direct practical experience working such as crisis intervention, conflict resolution, psychological rehabilitation techniques, homelessness, working with individuals with mental illness and/or addiction and/or concurrent disorders

  • OR an equivalent combination of education, training, and life and/or work experience

  • Current and up to date certificates in CPR, Occupational Basic First Aid (OFA) Level 1, WHMIS, Naloxone, and Food Safe Level One

    Abilities & Skills:

  • Ability to work with people with mental illness, hoarders, homeless at risk and addictions.

  • Physical ability to carry out the duties of the position

  • Knowledge of psychosocial rehabilitation and concurrent disorders including theories and methods.

  • Ability to work independently and in cooperation with others

  • Ability to operate related equipment

  • Ability to communicate effectively, both verbally and in writing

  • Ability to organize and prioritize

  • Ability to observe and recognize changes in clients

  • Ability to establish and maintain rapport with clients

  • Ability to instruct adults

  • Ability to analyze and resolve problems

  • Conflict resolution and crisis intervention skills

  • Advocacy skills

Why The Kettle?

We offer competitive wages, a comprehensive employer-paid benefit plan for full-time and part-time staff including Extended Medical and Dental coverage, and to those who are eligible, the Municipal Pension Plan (MPP) 

Please do not contact the employer directly as only short listed candidates will be contacted by our People & Culture Team. We appreciate your interest in our organization. 

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