The Kettle Society supports people with mental illness to lead healthier lives by providing support services, advocacy, employment, and mentoring and housing. We work to raise awareness of mental health issues, break down stigma and reduce barriers for people with mental illness. Our goal is to promote the inclusion of people living with mental illness in all aspects of society.

Mental Health Worker - Kettle on Burrard - Casual

Reporting to the Site Manager the Mental Health Worker supports clients by undertaking a variety of activities including case planning  or programming for clients, volunteers and/or SEED workers as needed, assisting with daily social, physical, emotional and life skills; works on behalf of the client with a variety of agencies; facilitates programs and activities with large/small group; supports clients to undertake meal planning, meal preparing, and washing dishes and cleaning/tiding up the kitchen. Acts as a role model for the clients in modeling a variety of personal and social activities such as hygiene, meal planning, how to cook meals, how to budget and purchase necessary items; assisting to maintain living spaces to health and safety standards and applying for and keeping employment as appropriate. Performs outreach activities as required.

Organization:

The Kettle Friendship Society

Status:

Casual

Hours and Days:

Our team is looking to fill casual shifts with the flexibility to work weekdays, weekends and statutory holidays.

Salary & Compensation:

$31.56 - $33.28 per hour + 10% on each hour worked in lieu of statutory holidays and vacations

Duties:

  • Using a standard format creates a written case plan or develops and implements programs for the clients by interviewing the clients, families, health care providers and/or others sources who may have relevant information to the development of an effective case plan. Updates case plans or amends programming as necessary.  The client case plan  or programs can include: social, recreational, education, volunteer and job activities.

  • Provides support for clients regarding a variety of issues such as landlord tenant issues, obtaining financial assistance from various government agencies; accessing community resources; obtaining and keeping volunteer or job placements including Skills, Esteem, Employment Development (SEED) program.

  • Documents client activities and behaviour such as how a client responds to tasks within their case plan or the  program, care plan, activities of daily living or volunteer or job placement activities.

  • Administrative and record keeping activities – can  include;  rent collected, use of petty cash; medication prescribed and/or illegal drugs use and/or miss use of alcohol; participation in social activities; supports necessary to participate in social, recreational, educational, financial activities; frequency of bed insect  eradication, client attendance records related to the case plan activities and/or programs; , incident reports, related statistics; communication log; supplies/inventory; dietary and nutritional requirements. Prepares list of activities for next shift.

  • When applicable, performs house management activities such as food preparation, keeping the kitchen, bathroom and common areas tidy and clean; conducts both minor and major cleaning activities consistent with the cleaning routines; ensures routines related to bug or insect infestations are followed and professional services called in as necessary.  

  • Conduct point of care assessment to ascertain if there is a potential for harmful consequences. Based on assessment of client behaviour takes reasonable action to avoid harm to themselves or to others.  Actions include using various communication strategies to reduce the tension or distract the client and/or contacting mental health teams, or other care providers, or calling 911 for professional assistance.  Provides feedback to appropriate mental health or health care team members.

  • Records client feedback, inquiries and complaints.  Reports concerning issues to immediate supervisor.

  • Demonstrates and models for clients healthy life style behaviour and coping skills.

  • Supports clients by attending various activities including health care appointments, or recreational activities.

  • Provides basic first aid to clients. Maintains appropriate records of first aid provided.    Will call 911 as necessary.

  •  Supports new staff members, volunteers, SEED workers and/or practicum students by sharing job information and demonstrating how tasks are to be performed.

  • Participates in staff meetings by sharing job related information and sharing ideas and suggestions.

  • Participates in effective communication between staff and management by verbal and/or written transmission of job related information.

  • Participates in ensuring the work environment is positive by implementing all aspects of the Employers policies including Respect in the Workplace Policy and Violence Prevention Policy.

  • Participates in ensuring a safe work environment for staff and clients by reporting any situations which require equipment and/or building repairs.

  • Performs other related duties as assigned.

Qualifications:

  • Grade 12

  • Community Social Services Diploma

  • 2 years  of recent related experience including direct practical experience working such as crisis intervention, conflict resolution, psychological rehabilitation techniques, homelessness, working with individuals with mental illness and/or addiction and/or concurrent disorders.

  • Working knowledge of the residential tenancy act

  • OR an equivalent combination of education, training, and  life and/or work experience

  • Current and up to date certificates in CPR, Occupational Basic First Aid (OFA) Level 1, WHMIS 2015 and Level 1 Food Safe

Abilities & Skills:

  • Home management skills

  • Physical ability to carry out the duties of the position

  • Ability to work independently and in cooperation with others

  • Ability to operate related equipment

  • Ability to communicate effectively, both verbally and in writing

  • Ability to organize and prioritize

  • Ability to observe and recognize changes in clients

  • Ability to establish and maintain rapport with clients

  • Ability to instruct adults

  • Ability to analyze and resolve problems

  • Conflict resolution and crisis intervention skills

  • Advocacy skills

As per the PHO, you must have received both doses of an approved COVID-19 vaccine in order to work at our organization. An approved COVID-19 vaccine passport must be presented at the time of hire.

Why The Kettle?

We offer competitive wages, a comprehensive employer-paid benefit plan for full-time and part-time staff including Extended Medical and Dental coverage, and to those who are eligible, the Municipal Pension Plan (MPP) 

COVID-19 considerations:

To ensure the safety of our employees, The Kettle has implemented Covid-19 protocols such as social distancing, providing PPE to staff and having hand sanitizer readily available. Our Covid-19 committee stays current and proactive.

The Kettle appreciates and acknowledges the land in which we live and work on as unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

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