The Kettle Society supports people with mental illness to lead healthier lives by providing support services, advocacy, employment, and mentoring and housing. We work to raise awareness of mental health issues, break down stigma and reduce barriers for people with mental illness. Our goal is to promote the inclusion of people living with mental illness in all aspects of society.
Youth Worker - Part Time - Kettle on Burrard
Organization:
The Kettle Friendship Society
Status:
Part Time (0.4) Y2
Hours and Days:
Friday to Saturday: 8:00AM to 4:00PM
Salary & Compensation:
$33.49 per hour + benefits
Job Summary
Reporting to the Site Manager, the Youth Worker provides individualized and group-based support to 20 youth aged 19–24, focusing on housing stability, life skills development, and community integration. Working collaboratively with Foundry Youth Services (Vancouver Granville), Housing Management, and a variety of agencies on behalf of clients, the Youth Worker undertakes case planning and programming for clients, volunteers and/or SEED workers as needed, and facilitates programs and activities with large and small groups. The role assists clients with daily social, physical, emotional, and life skills, including meal planning, meal preparation, washing dishes, and cleaning and tidying the kitchen. Acting as a role model, the Youth Worker models a variety of personal and social activities such as hygiene, meal planning, cooking, budgeting and purchasing necessary items, and applying for and keeping employment as appropriate. The Youth Worker also assists clients in maintaining living spaces to health and safety standards, provides in-home and on-site support to individuals with complex needs, including hoarding, and performs outreach activities as required. The ideal candidate has demonstrated experience collaborating within interagency or cross-sector teams and strong knowledge of community resources, including mental health and addiction supports. They bring strong self-organization and digital literacy, along with proficiency in Microsoft Office (Word, Excel, Outlook), SharePoint, cloud-based platforms, electronic record-keeping, and managing both digital and physical filing systems. They have a proven ability to work independently with minimal supervision while managing a high-volume caseload, are highly organized and skilled in prioritizing tasks, meeting deadlines, and maintaining accurate documentation in fast-paced settings, and demonstrate initiative, accountability, and adaptability in delivering consistent, high-quality client support aligned with program goals. Recent experience providing in-home and on-site support to individuals with complex needs, including hoarding, is required, along with working knowledge of the Residential Tenancy Act, or an equivalent combination of education, training, and life and/or work experience.
Typical Duties:
Case Planning and Program Development Using a standard format creates a written case plan or develops and implements programs for the clients by interviewing the clients, families, health care providers and/or others sources who may have relevant information to the development of an effective case plan. Updates case plans or amends programming as necessary. The client case plan or programs can include: social, recreational, education, volunteer and job activities.
Youth Worker Duties: Participates in collaborative planning efforts, such as weekly group goal-setting meetings (CMP) with clients and partner staff (e.g., Foundry). Conducts youth client interviews, participates in the selection process, and oversees intake and orientation.
Client Support and Advocacy Provides support for clients regarding a variety of issues such as landlord tenant issues, obtaining financial assistance from various government agencies; accessing community resources; obtaining and keeping volunteer or job placements including Skills, Esteem, Employment Development (SEED) program.
Documentation and Client Monitoring Documents client activities and behaviour such as how a client responds to tasks within their case plan or the program, care plan, activities of daily living or volunteer or job placement activities.
Youth Worker Duties: Records engagement in drop-in hours and individual support sessions (e.g., held on the 16th floor office).
Administrative and Record Keeping Administrative and record keeping activities – can include; rent collected, use of petty cash; medication prescribed and/or illegal drugs use and/or miss use of alcohol; participation in social activities; supports necessary to participate in social, recreational, educational, financial activities; frequency of bed insect eradication, client attendance records related to the case plan activities and/or programs; incident reports, related statistics; communication log; supplies/inventory; dietary and nutritional requirements. Prepares list of activities for next shift.
Youth Worker Duties: Recording specific behavioral patterns and mental health developments; maintaining program-related metrics.
House Management and Environmental Maintenance When applicable, performs house management activities such as food preparation, keeping the kitchen, bathroom and common areas tidy and clean; conducts both minor and major cleaning activities consistent with the cleaning routines; ensures routines related to bug or insect infestations are followed and professional services called in as necessary.
Risk Assessment and Crisis Response Conduct point of care assessment to ascertain if there is a potential for harmful consequences. Based on assessment of client behaviour takes reasonable action to avoid harm to themselves or to others. Actions include using various communication strategies to reduce the tension or distract the client and/or contacting mental health teams, or other care providers, or calling 911 for professional assistance. Provides feedback to appropriate mental health or health care team members.
Youth Worker Duties: Creation of specific behavioral care plans.
Client Engagement and Life Skills Support Records client feedback, inquiries and complaints. Reports concerning issues to immediate supervisor. Demonstrates and models for clients healthy life style behaviour and coping skills. Supports clients by attending various activities including health care appointments, or recreational activities. Supports and encourages participation in meaningful daily routines and structured programming.
Health and Emergency Response Provides basic first aid to clients. Maintains appropriate records of first aid provided. Will call 911 as necessary.
Mentorship and Peer Support Supports new staff members, volunteers, SEED workers and/or practicum students by sharing job information and demonstrating how tasks are to be performed. Assists other site staff as needed, including those on other floors.
Team Collaboration and Communication Participates in staff meetings by sharing job related information and sharing ideas and suggestions. Participates in effective communication between staff and management by verbal and/or written transmission of job related information.
Youth Worker Duties: Engages in inter-agency "rounds" with partners such as Foundry.
Workplace Conduct and Policy Compliance Participates in ensuring the work environment is positive by implementing all aspects of the Employers policies including Respect in the Workplace Policy and Violence Prevention Policy.
Youth Worker Duties: Promotes a culture where staff and clients feel safe to express concerns without fear of judgment or reprisal.
Safety and Facility Reporting Participates in ensuring a safe work environment for staff and clients by reporting any situations which require equipment and/or building repairs.
Other Duties Performs other related duties as assigned.
Qualifications:
Education, Training, and Experience
Grade 12
Community Social Worker Diploma
Two (2) years of recent, related experience working with youth and young adults facing multiple barriers, including histories of substance use, homelessness, trauma, and involvement with multiple systems in a community and mental health setting.
Experience specifically with youth/young adults facing multiple barriers and trauma; experience collaborating within interagency or cross-sector teams; recent experience providing in-home support for complex needs, including hoarding.
Proven ability in digital literacy and how to use, evaluate, and communicate information through digital platforms and software effectively.
Working knowledge of the Residential Tenancy Act.
Class 5 BC Driver’s License (when applicable).
Current certificates in CPR, Basic First Aid, WHMIS, and Level 1 Food Safe.
Skills & Abilities
Home management skills.
Physical ability to carry out the duties of the position.
Ability to work independently and in cooperation with others.
Proven ability to manage a high-volume caseload with minimal supervision.
Ability to operate related equipment.
Ability to communicate effectively, both verbally and in writing.
Ability to organize and prioritize.
Ability to observe and recognize changes in clients.
Ability to establish and maintain rapport with clients.
Ability to instruct adults.
Ability to analyze and resolve problems.
Conflict resolution and crisis intervention skills.
Advocacy skills.
Why The Kettle?
We offer competitive wages, a comprehensive employer-paid benefit plan for full-time and part-time staff including Extended Medical and Dental coverage, and to those who are eligible, the Municipal Pension Plan (MPP)
The Kettle appreciates and acknowledges the land in which we live and work on as unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
The Kettle Society is committed to promoting reconciliation with Indigenous Peoples, creating a diverse workforce, enhancing inclusion, and removing barriers to accessibility in the workplace. We welcome all qualified candidates to apply, and encourage applications from qualified candidates who identify as members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, color, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age or conviction of a criminal or summary conviction offence that is unrelated to the employment of that person.
Please do not contact the employer directly as only short listed candidates will be contacted by our People & Culture Team. We appreciate your interest in our organization.