The Kettle Society supports people with mental illness to lead healthier lives by providing support services, advocacy, employment, and mentoring and housing. We work to raise awareness of mental health issues, break down stigma and reduce barriers for people with mental illness. Our goal is to promote the inclusion of people living with mental illness in all aspects of society.
Mental Health Worker - Full Time - Enhanced Apartments
Organization:
The Kettle Friendship Society
Status:
Full-Time
Hours and Days:
Sunday to Thursday - 3:00PM to 11:00PM
Salary & Compensation:
$33.49 per hour + benefits
Job Summary
Reporting to the Site Manager the Mental Health Worker supports clients by undertaking a variety of activities including case planning or programming for clients, volunteers and/or SEED workers as needed, assisting with daily social, physical, emotional and life skills; works on behalf of the client with a variety of agencies; facilitates programs and activities with large/small group; supports clients to undertake meal planning, meal preparing, and washing dishes and cleaning/tiding up the kitchen. Acts as a role model for the clients in modeling a variety of personal and social activities such as hygiene, meal planning, how to cook meals, how to budget and purchase necessary items; assisting to maintain living spaces to health and safety standards and applying for and keeping employment as appropriate. Performs outreach activities as required.
Supports tenants with daily social, emotional, and life skills in accordance with their established care plans.
Administer medication and monitor tenants' medication intake, following all medication policies and procedures, including witnessing tenants take their medication and completing accurate documentation.
Communicate and coordinate with mental health teams, mental health housing, the Ministry of Social Development and Poverty Reduction, Robins Pharmacy, and other agencies.
Make appropriate referrals for tenants when needed.
Monitor, document, and respond to changes in tenants' mood and behaviour.
Respond to emergencies, such as a tenant requiring hospital care or an elevator breakdown.
Prepare dinner for 20 tenants following the established menu; notify the team and management of grocery needs, place grocery orders with City Avenue, and receive and put away deliveries.
Perform light housekeeping to maintain a clean and safe environment, including the staff office, staff washroom, and common areas.
Provide building security by monitoring the general safety and security of the building.
Recognize, respond to, and document medical, mental health, fire, and other emergencies that occur overnight, including contacting police, fire, or ambulance services as required.
Follow all health and safety protocols, including proper use of PPE.
Assist tenants with booking appointments, provide reminders, and coordinate transportation to and from appointments.
Complete daily documentation in CAMS.
Complete Individual Service Plans (ISPs) with tenants and support them with the life skills and goals they identify.
Typical Duties & Responsibilities:
Using a standard format creates a written case plan or develops and implements programs for the clients by interviewing the clients, families, health care providers and/or others sources who may have relevant information to the development of an effective case plan. Updates case plans or amends programming as necessary. The client case plan or programs can include: social, recreational, education, volunteer and job activities.
Provides support for clients regarding a variety of issues such as landlord tenant issues, obtaining financial assistance from various government agencies; accessing community resources; obtaining and keeping volunteer or job placements including Skills, Esteem, Employment Development (SEED) program.
Documents client activities and behaviour such as how a client responds to tasks within their case plan or the program, care plan, activities of daily living or volunteer or job placement activities.
Administrative and record keeping activities – can include; rent collected, use of petty cash; medication prescribed and/or illegal drugs use and/or miss use of alcohol; participation in social activities; supports necessary to participate in social, recreational, educational, financial activities; frequency of bed insect eradication, client attendance records related to the case plan activities and/or programs; , incident reports, related statistics; communication log; supplies/inventory; dietary and nutritional requirements. Prepares list of activities for next shift.
When applicable, performs house management activities such as food preparation, keeping the kitchen, bathroom and common areas tidy and clean; conducts both minor and major cleaning activities consistent with the cleaning routines; ensures routines related to bug or insect infestations are followed and professional services called in as necessary
Conduct point of care assessment to ascertain if there is a potential for harmful consequences. Based on assessment of client behaviour takes reasonable action to avoid harm to themselves or to others. Actions include using various communication strategies to reduce the tension or distract the client and/or contacting mental health teams, or other care providers, or calling 911 for professional assistance.
Provides feedback to appropriate mental health or health care team members.
Records client feedback, inquiries and complaints. Reports concerning issues to immediate supervisor. Demonstrates and models for clients healthy life style behaviour and coping skills.
Supports clients by attending various activities including health care appointments, or recreational activities.
Provides basic first aid to clients. Maintains appropriate records of first aid provided. Will call 911 as necessary.
Supports new staff members, volunteers, SEED workers and/or practicum students by sharing job information and demonstrating how tasks are to be performed.
Participates in staff meetings by sharing job related information and sharing ideas and suggestions.
Participates in effective communication between staff and management by verbal and/or written transmission of job related information.
Participates in ensuring the work environment is positive by implementing all aspects of the Employers policies including Respect in the Workplace Policy and Violence Prevention Policy.
Participates in ensuring a safe work environment for staff and clients by reporting any situations which require equipment and/or building repairs.
Performs other related duties as assigned.
Qualifications:
Education, Training, and Experience
Grade 12
Community Social Worker Diploma
2 years of recent related experience including direct practical experience working such as crisis intervention, conflict resolution, psychological rehabilitation techniques, homelessness, working with individuals with mental illness and/or addiction and/or concurrent disorders.
Working knowledge of the residential tenancy act
OR an equivalent combination of education, training, and life and/or work experience Class 5 BC Driver’s License when applicable
Current and up to date certificates in Basic First Aid, WHMIS and Level 1 Food Safe.
Typical Skills & Abilities
Reliable, trustworthy, ethical, and respectful, with strong professional boundaries.
Ability to work effectively and independently without on-site supervision when management is not present, providing support to tenants in an enhanced/supportive housing setting. This is a Working Alone shift, and the incumbent must follow the Working Alone Protocol.
Ability to work supportively with people experiencing mental illness, addictions, homelessness, and/or hoarding behaviours, including supporting tenants affected by hoarding, bed bugs, or other pest-control concerns in accordance with established building protocols.
Knowledge of psychosocial rehabilitation and concurrent disorders, including related theories and intervention methods.
Strong conflict resolution and crisis intervention skills, with the ability to apply de-escalation techniques to support tenants experiencing a mental health crisis or emotional distress.
Ability to administer medication in accordance with the Medication Administration Protocol and accurately complete all related documentation.
Ability to recognize and respond appropriately to changes in a tenant's mental health, behaviour, or physical wellbeing, and to communicate and document these changes clearly.
Ability to support tenants in developing life skills, including following up on goals identified in their Individual Service Plan (ISP).
Strong verbal and written communication skills, including the ability to complete clear and accurate shift documentation.
Ability to build and maintain professional rapport with tenants.
Ability to organize and prioritize competing tasks throughout a shift.
Physical ability to carry out the duties of the position.
Why The Kettle?
We offer competitive wages, a comprehensive employer-paid benefit plan for full-time and part-time staff including Extended Medical and Dental coverage, and to those who are eligible, the Municipal Pension Plan (MPP)
The Kettle appreciates and acknowledges the land in which we live and work on as unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
The Kettle Society is committed to promoting reconciliation with Indigenous Peoples, creating a diverse workforce, enhancing inclusion, and removing barriers to accessibility in the workplace. We welcome all qualified candidates to apply, and encourage applications from qualified candidates who identify as members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, color, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age or conviction of a criminal or summary conviction offence that is unrelated to the employment of that person.
Please do not contact the employer directly as only short listed candidates will be contacted by our People & Culture Team. We appreciate your interest in our organization.